About the role

The air freight industry landscape is entering an accelerated phase of change and transformation. From digitalising the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more.  At Qatar Airways Cargo, we recently launched our VISION 2027 Roadmap as part of The Next Generation programme. The roadmap encapsulates the journey to bring about changes both internally and externally with the objective to simplify business engagements with Qatar Airways Cargo regardless whether the task on hand is complex or simple.

To support our VISION 2027 roadmap, we are looking for talents – the bold, the imaginative and the change-maker. All of whom will support Qatar Airways Cargo’s position as a true leader in the air freight industry. If you want to make an impact, to grow your experience and to challenge your comfort zone, then join us at Qatar Airways Cargo and be part of The Next Generation of change-makers.

Become the ambassador and the orchestrator of Qatar Airways Cargo VISION 2027.

As the business expands, we are pleased to announce an incredibly exciting opportunity to be part of the Qatar Airways Cargo Management Team in Doha as a Cargo Processes & Policies Controls Officer.   

You will be responsible for analyzing, writing and reviewing procedures, as well as recommending improvements thereof, ensuring compliance with cargo policies, corporate policies and directives, industry regulations, international standards, and other industry-imposed standards.

We need you to share your skills and fresh ideas, this includes:

• Adjust the existing procedures by incorporating process improvements to close process gaps and remove duplicated tasks and/or activities.
• Consolidate the observations on new procedures by obtaining feedback from stakeholders intra/inter-cargo to gauge the effectiveness of the procedures implemented.
• Assist user departments by understanding the department’s core processes and their needs and expectations to come up with adequate, relevant and effective documented procedures.
• Assess process efficiencies by conducting gap analysis to determine the weak points and areas for potential improvements.
• Discuss with process owners recommended or "to be" procedures in connection with management mandate, audit findings, or compliance with corporate policies and/or industry standards or rules.
• Perform the preparatory activities related to the ISO 9001 and IATA CEIV by reviewing the ISO and IATA CEIV standards and requirements with process owners and other relevant departments to ensure that the information is valid, current, accurate and compliant
• Conduct internal audit related to the division’s compliance to QR Cargo Quality Management Systems based on ISO 9001 standards.

Qualifications

About you

• Bachelors Degree or equivalent.
• 4+ years of solid experience in Process Mapping, Policies and Procedures writing.
• Proficient in written and oral communications in English.
• Excellent Analytical skills.

How to Apply

Application Guidelines

Employees must submit applications through internal vacancies portal (via GEMS) only.

Please see below for all eligibility and requirements for internal applications and please note that any applications not meeting the criteria will not be processed.

·       All internal candidates can only have three active applications at any point in time.

·       All internal candidates must have completed a minimum 10 months in their current role in order to apply for a new role

·       All internal candidates with an active final warning letter will be automatically disqualified from the recruitment process

·       If you are a Deck Crew (Qatar Airways & Qatar Executive) candidate, you would require a NOC to apply for this role.