Key Result Areas:
- Develop and implement record management policies and procedures , ensuring alignment with corporate governance standards and best practices.
- Classify, code, and index records; this involves organizing records in a way that they can be easily accessed and retrieved.
- Implement and manage electronic and paper record keeping systems to ensure easy and safe access to information.
- Maintain an organized and centralized filing system for records.
- Serve as the primary point of contact when seeking access records and information, providing efficient retrieval and dissemination of documents as needed.
- Collaborate with team members and other internal departments (as necessary) to ensure that records are maintained in accordance with requirements.
- Oversee the storage, retrieval, and disposition of records; this includes managing both physical and electronic archives.
- Ensure compliance with record retention schedules, laws, regulations, and/or best practices related to document handling and data privacy.
- Conduct regular audits and reviews of the record management practices to assess compliance with internal policies and procedures, identifying areas for improvement and implementing corrective actions as needed.
- Safely and systematically dispose of records that are no longer needed, in accordance with organizational policies and legal requirements.
- Train the staff members on record management protocols and best practices, and provide ongoing support and guidance as needed.
- Develop and maintain disaster recovery plans to ensure the protection and recovery of records in case of emergencies.
- Work closely with other departments, such as IT, Legal, and Operational Excellence to coordinate and integrate records management concerns into the broader organizational processes.
- Regularly review and update record management procedures, tools, and practices to improve efficiency and effectiveness.
- Stay informed about developments in corporate governance practices, regulatory requirements, and record management technology, and recommend updates to record management policies and procedures as necessary.
- Other reasonable tasks as assigned by supervisor
Minimum Knowledge, Skills & Experience:
- Bachelor's degree in Business Management, Information Science, Library Science, or a related field with 6-8 of relevant full-time work experience. Certification in Records Management is a plus.
- Proven experience in record management, preferably in a corporate or board governance organizational setting.
- Proficiency in electronic document management systems and recordkeeping software, with the ability to quickly learn and adapt to new technologies.
- Expertise with principles of information governance and data protection best practices.
- Strong analytical and project management skills.
- Excellent communication and interpersonal skills.
- Demonstrates high ethical standards and integrity in all working relationships including being able to maintain strict confidentiality.
- Excellent writing skills with the ability to draft and edit a variety of written reports and communications and to articulate ideas clearly and concisely; Arabic proficiency is an advantage.
- Proficiency in MS Office applications.