Associate - Retail Accounts, Cards and Loans Processing

lxbfYeaa - قطر - Qatar

Other Accountabilities

  • Accountable for all aspects of credit, debit, pay card processing and chargeBack settlement on daily bases.
  • Follow up on chargeBack raised task, to check the incoming received.
  • Ensure all complaints are highlighted to Line Manager.
  • Prepare and post credit to customer account in line with the association guild lines.
  • Closure of all activities assigned on the same day.
  • Share best practises & scheme rules knowledge with the peers.
  • Handling all activities assigned by the line manager and department head.
  • Ensure all complaints are escalated to line management and resolution is provided.
  • Complies with company policies, procedures and standard of ethic, integrity and scheme regulations.
  • Excellent problem solving and Inter personal skills.

Competencies

  • Communication
  • Interpersonal Skills
  • Listening Skills
  • Teamwork


Skills

Skills

  • Ability to interact with internal and external stakeholders
  • Ability to work under pressure
  • Accuracy and attention to detail
  • Arabic speaking preferred

Education

  • Bachelor degree or equivalent


تاريخ النشر: ٣١ يوليو ٢٠٢٤
الناشر: Bayt
تاريخ النشر: ٣١ يوليو ٢٠٢٤
الناشر: Bayt