Job Summary
To provide an excellent service to customers within the salon environment. Assesses and understand the customers needs, but also suggests alternative styles, colors from own knowledge to suit the customers complexion, face shape and other physical feature.
Job Responsibilities 1
- Ensures customer’s needs are identified.
- Carries out treatments in a relaxed friendly and clean environment.
- Book customer’s appointments with efficient time allocated for each appointment.
- Provides consultation and advice to customers if/when required, especially with providing a color services. Patch tests must be carried out.
- Ensures completion of customer’s record cards for every color and perm appointments.
- Maintains a clean working area and sanitize tools after each customer.
- Promotes and demonstrate products for retail.
- Assesses and understand the customers needs, but also suggests alternative styles, colors from own knowledge to suit the customers complexion, face shape and other physical feature.
- Undertakes general cleaning duties to ensure the Salon is kept to high standards.
- Ensures relevant infection prevention and control procedures are followed at all times.
Skills
Job Knowledge & Skills
• Knowledge of correct techniques for hair dressing tasks.
• Knowledge of Hair Dressing Tools and Equipment
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• ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.
Job Experience
Must have 5 years of experience and 3 years experience in similar positions along with GCC experience.
Competencies
Collaboration
Accountability
Resilience
Quality
Leadership
Education
Diploma in any related field