Overview
Commercial bank Innovation Services is looking to hire a SAP HRMS Specialist to join our dynamic Human Captial department.
Job Summary
To provide post-implementation day to day technical, functional support for SAP HRMS application and modules, including:
- SAP SuccessFactors Employee Central
- SAP SuccessFactors Recruitment
- SAP SuccessFactors Performance management
- SAP SuccessFactors Learning management
- HCI Integration
- Identify current & future HR business needs in order to facilitate effective utilization of SAP HRMS Application and modules.
- Manage the roll-out of new processes, modules.
- Document SAP HRMS end-user training manuals and resolution documents. Perform regular trainings and communication to all stakeholders.
Coordinate technology updates and testing / implementation. Do proper risk & issue management. Deliver on time and in quality.
Key Accountabilities
- Support for the implemented SAP HRMS solution and optimize system utilization, facilitate migrating from manual to optimal digital and STP processes.
- Assist HR in identifying and developing initiatives to enhance productivity via new project objective, conducting cost benefit analysis, determining operational feasibility and estimating project timeline in order to facilitate the ongoing development.
- Manage development work, customization and changes to the implemented solution/s as ‘Change request’.
- Generate new and innovative ideas. Identify process enhancement opportunities or gaps for continuous improvement.
- Secure information data flow, connect stakeholders and support end to end business process design and solutions.
- Act as a Subject Matter Expert (SME) / Topic Owner for all processes within SAP HRMS.
- Manage the coordination between HR and SAP Vendor / IT in case of complaints and take appropriate action including escalation, for timely resolution.
Other Accountabilities
Continuous Improvement
• Contribute to the identification of opportunities for continuous improvement of systems, processes and practices in order to facilitate cost optimization and productivity improvement.
Policies, Systems, Processes & Procedures
• Follow all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.
Statements and Reports
• Assist in the preparation of timely and accurate departmental statements and reports to meet CBQ and department requirements, policies and standards.
Quality, Health, Safety, & Environment
• Ensure all relevant quality, health, safety and environmental procedures, instructions and controls are adhered to so that the safety of employees, quality of products/services and environmental compliance can be guaranteed.
Related Assignments
• Perform other related duties or assignments as directed.
Skills
Requirements
Required Qualifications:
• Bachelor’s degree in Computer Science or equivalent.
Required Experience:
• 6 - 8 years’ relevant experience in experience in IT and SAP HRMS domain with exposure to system development and analysis and testing, including at least 2 years in positions of progressively increasing managerial responsibilities.
Key Interactions
- Excellent implementation knowledge and experience for SAP HRMS.
- Excellent SAP HRMS support skills.
- Good SAP HRMS training skills
- Good System documentation skills
- Good Banking knowledge.
- Knowledge in system integration and administration.
- Ability to collaborate and communicate effectively.
- Good computer and MS office skills.
- Arabic and English speaking preferred.
Competencies
- Adaptability/Flexibility
- Creativity/Innovation
- Decision Making/Judgment
- Dependability
- Initiative
- Integrity/Ethics
- Personal Organization
- Planning
- Problem Solving/Analysis
- Process PRIME postings manually
- Process transaction vouchers received from various Departments (internal)
- Productivity
- Quality
- Receipt and verify the posting and payroll documents received
- Results Focus
- Self Development
- Sense of Urgency
- Strategic Thinking/Management
- Summary
- Vision and Values
Skills
- Ability to interact with internal and external stakeholders
- Ability to work under pressure
- Accuracy and attention to detail
- Arabic speaking preferred
- Awareness of local cultural and social factors, and labour law provisions
- Bilingual (Arabic & English)
- Bilingual language skills in English and Arabic
- Knowledge of various aspects government requirements and processes of visas, work permits, medical clearance etc
- Numerical skills
- Proficiency in oral and written English & Arabic (Preferred).
- Proficiency in written and spoken English
- Risk Management
- Thorough knowledge and understanding of Local Labor Laws regarding Qatarization
- Time Management skills
Education
- Bachelor degree in Commerce or Banking