Customer Service Representative (Concierge)

قطر - Doha Qatar
  • Handle inbound and outbound calls to or from customers
  • Greetings VIP visitors, directing them to their desired location, providing information about the properties.
  • The agents will be responsible for effective communication on all reservations (restaurants, hotels, private drivers and cars, any special events/exhibitions or tours)
  • Agents will be responsible for responding to tenant facility management.
  • Handle customer complaints
  • Follow up with customer calls
  • Provide monthly report
  • Collecting and reporting customer feedback


Skills

  • Bachelor degree or equivalent
  • Minimum 3 years of similar experience in concierge
  • Fluent in English and Arabic
  • Immediate joiners
تاريخ النشر: ٢١ مايو ٢٠٢٤
الناشر: Bayt
تاريخ النشر: ٢١ مايو ٢٠٢٤
الناشر: Bayt