Job Summary

To properly polish all cutleries and crockeries and ensure guests' restrooms and back of house area are clean at all times while supporting the kitchen team by providing necessary equipment from the stewarding team.

Job Responsibilities 1

To treat all your colleagues and guests as you will treat your family and friends

Greet all your colleagues when you arrive before starting your duties

Always be punctual, wearing the correct uniform respecting the grooming standards

Be smiley, friendly and respectful with all our guests and your colleagues

Always ensure to provide the full LPM experience to all our guests

Seize every opportunity to explain the LPM concept and signatures dishes/drinks to new guests

Seize every opportunity to develop your own skills/knowledge and share it with others

Create a positive and open-minded environment for all

Support and help your colleagues, always work as a team

Stay honest, authentic and always seek to go to the extra mile

Embrace and respect all cultural differences

Job Responsibilities 2

COMMUNICATION

To attend bi-daily team briefings actively.

To efficiently communicate and report to relevant supervisors and co-workers in a transparent way.

GUEST RELATIONS

To recognize guests' preferences and anticipate them.

 To handle all guest's complaints in a friendly and effective way, if escalated, to report to upper management.

OPERATIONS

To always act and perform accordingly to LPM standards.

To have a good knowledge of the menu, wine list, digestive and bar list of LPM.

To complete your training on the online platform (Flow), and use it regularly (where applicable).

To be able to provide the best possible assistance to the team while interacting a friendly and welcoming manner.

Skills

Job Knowledge & Skills

Knowledge of food safety & health and safety regulations.

Excellent organizational skills and ability to work under pressure.

Menu and ingredient knowledge.

ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.

Job Experience

4 Years of job-related Experience 

2 Years in GCC is preferred

Competencies

Accountability

Collaboration

Leadership

Quality

Resilience

Education

Certificate in Food and Beverage related course or food service or equivalent food service cooking experience