Job Summary

Ensures the stability and integrity of the organization voice, data, video, and wireless network services. This is achieved by planning, designing, and developing local area networks (LANs) and wide area networks (WANs) across the organization.  This position is also responsible for system network and design, identifying problem areas (including but not limited to network and infrastructure and servers) and identifying ways to enhance and improve existing systems.

Job Responsibilities 1

1. Oversees new and existing equipment, hardware, software upgrades.
2. Configures networks to ensure their smooth and reliable operations.
3. Oversees installation, configuration, maintenance, and troubleshooting of end user workstation hardware, software, and peripheral devices.
4. Conducts research on network products, services, protocols, and standards to remain abreast of developments in the networking industry.
5. Design, implement, and maintain VOIP phone system to include phone servers and phones.
6. Ensure network connectivity of all servers, workstations, telephony equipment, fax machines, and other network appliances.
7. Manages servers, including database, e-mail, printers, and backup servers and their associated operating systems and software.
8. Practices network asset management, including maintenance of network component inventory and related documentation and technical specifications information.
9. Monitors and tests network performance and provide network performance statistics and reports.
10. Conducts server and security audits, and system backups and recovery.

Skills

Job Knowledge & Skills

• Knowledge of LAN, WAN, WLAN, and WWAN design and implementation.

• Knowledge of network capacity planning, network security principles, and general network management best practices.

• Proven experience with VOIP phone systems.

• Knowledge of network infrastructure and network hardware

• Knowledge of application of application transport and network infrastructure protocols. -

• Knowledge in network and security

• ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.

Job Experience

9 years of job-related experience and 3 years experience in similar positions.

Competencies

Collaboration

Accountability

Resilience

Quality

Leadership

Creates Strategy - Developing

Drives Performance - Developing

Develops Future Leaders - Developing

LAN Network Security L3

IT Communication Management L3

IT Standards and Procedures L3

Microsoft Azure L3

Help Desk Hardware Support L3

Education

Bachelor's Degree in Computer Science