The People & Culture Executive supports the People & Culture Manager in overseeing the daily operations of the People & Culture department, ensuring effective implementation of HR policies, employee relations, recruitment, learning and development, associate engagement, and administrative processes.

As the second-in-command of the People & Culture department, the Executive serves as the primary operational support to the People & Culture Manager and assumes responsibility for coordinating day-to-day departmental activities in the Manager's absence, within established authority and approval limits.

The role requires a proactive, organized, and people-focused professional who demonstrates sound judgment, confidentiality, leadership potential, and a strong commitment to the Our Habitas culture and associate experience.

Department Leadership & Operations

• Act as the primary point of support to the People & Culture Manager in managing daily departmental operations.

• Oversee day-to-day P&C activities and ensure timely completion of departmental priorities.

• Serve as the department's operational point of contact during the P&C Manager's absence, escalating matters requiring management approval.

• Coordinate and guide P&C Coordinators, interns, and other supporting team members.

• Monitor departmental action plans, deadlines, and outstanding tasks.

• Support the implementation of People & Culture strategies aligned with resort objectives and Ennismore standards.

• Attend operational meetings and represent the department when delegated by the P&C Manager.

• Identify opportunities to improve HR processes, service delivery, and operational efficiency.

Recruitment, Onboarding & Manpower Planning

• Coordinate recruitment activities, including vacancy postings, candidate screening, interviews, reference checks, and offer preparation.

• Maintain accurate recruitment trackers and provide regular updates on vacancies and hiring progress.

• Support departmental manpower planning and monitor approved staffing levels.

• Coordinate pre-employment requirements, visa documentation, and mobilization arrangements with relevant stakeholders.

• Oversee new joiner preparations, including travel, accommodation, uniforms, induction schedules, and onboarding documentation.

• Ensure new associates receive a welcoming and structured onboarding experience.

• Monitor probationary reviews and follow up with department leaders on timely completion.

• Coordinate internal transfers, promotions, and employment status changes, subject to appropriate approvals.

Employee Relations & HR Compliance

• Serve as an approachable first point of contact for associates regarding HR inquiries, workplace concerns, and employment-related matters.

• Support the P&C Manager in handling grievances, disciplinary cases, investigations, and performance-related concerns.

• Prepare coaching letters, warning letters, hearing invitations, and other employee relations documentation as instructed.

• Maintain confidentiality and ensure proper documentation of all employee relations cases.

• Promote consistent implementation of Ennismore policies, resort procedures, and applicable Qatar Labour Law requirements.

• Monitor compliance with employment contracts, working arrangements, probation periods, and HR documentation requirements.

• Escalate sensitive, complex, or high-risk employee relations matters to the P&C Manager.

Learning, Development & Performance Management

• Coordinate departmental learning and development activities in collaboration with department leaders.

• Monitor completion of mandatory compliance trainings and ensure timely follow-up with associates.

• Support the implementation of leadership development, cross-training, and career development initiatives.

• Coordinate induction programs, orientation sessions, and departmental training activities.

• Monitor probation reviews, performance appraisals, and development plans.

• Maintain training records, attendance reports, and completion trackers.

• Identify training gaps and recommend development opportunities to the P&C Manager.

• Encourage a culture of continuous learning, accountability, and professional growth.

Associate Engagement, Welfare & Recognition

• Support the planning and execution of associate engagement initiatives, celebrations, recognition programs, and wellness activities.

• Coordinate monthly associate gatherings, birthdays, appreciation events, and cultural celebrations.

• Actively promote the Our Habitas culture, values, and sense of belonging.

• Gather associate feedback and recommend initiatives to improve the overall associate experience.

• Support employee engagement surveys and follow up on departmental action plans.

• Coordinate with relevant departments to maintain acceptable standards in associate accommodation, transportation, staff dining, and recreational facilities.

• Assist in resolving associate welfare concerns promptly and professionally.

HR Administration & Employee Records

• Oversee the maintenance of accurate, complete, and confidential associate personnel files.

• Ensure employment contracts, offer letters, confirmation forms, and other HR documents are properly prepared, signed, and filed.

• Maintain accurate HR records in relevant systems, including Sky Bayan and other approved platforms.

• Monitor employee movements, contract renewals, document expiries, and changes in employment status.

• Prepare HR reports, correspondence, certificates, and other official documentation.

• Maintain trackers for annual leave, probation, recruitment, training, disciplinary cases, and employee movements.

• Support HR audits and ensure departmental records remain compliant and audit-ready.

Desired Candidate Profile

Bachelor's degree or diploma in Human Resources, Hospitality Management, Business Administration, or a related discipline.

Experience

• Preferably 2 3 years of experience in Human Resources or People & Culture, ideally within hospitality.

• Previous experience in HR administration, recruitment, employee relations, or learning and development is an advantage.

• Working knowledge of Qatar Labour Law and local HR practices is preferred.

• Familiarity with HR information systems, recruitment platforms, and Microsoft Office applications.

• Strong written and verbal communication skills in English.

• Ability to handle confidential information with professionalism and discretion.