Job description:
The Sales Engineer Qatar collaborates closely with various teams, particularly the Sales team, Field Project Engineers, Pre-Sales Engineers, and Sales Networks, to position Genetec's solutions and products. They are the technical point of contact for customers and Sales teams.
Roles and responsibilities:
Develop and maintain an in-depth knowledge of Genetec's software and hardware products.
Define the solutions best suited to the requirements of our customers and partners
Develop and maintain excellent relationships with all stakeholders, customers and partners
Present high-level demonstrations of our entire product range
Provide technical support to sales teams in response to customer specifications
Work closely with the technical support team to ensure a seamless transition between the pre-sales and post-sales teams, and the successful implementation of our solutions.
Participate in specialized security trade shows, exhibitions and seminars.
Write white papers and become a true expert on Genetec solutions
Provide technical feedback from the field to upstream Product Management teams.
Implement complex software solutions
Travel 30-40% of the time
Requirements
About you
We welcome all qualified candidates, including those who may not meet every listed requirement. If you're excited about this role and believe you can make an impact, we d love to hear from you.
Engineering degree in electronics, computer science, electrical engineering or equivalent
At least 5 years' professional experience in roles requiring regular exchanges with customers or partners, if possible in a technological environment with links to the security field in Qatar.
Initial experience in a pre-sales role in an innovative IT or security company
Excellent oral presentation skills
Excellent analytical and incident resolution skills
Knowledge of the security market
Comfortable working in a multicultural and international environment
Experience in the security field in the local region
Experience as a security system installer or commissioner and as a system integrator.
Key skills:
Customer orientation, commercial and interpersonal skills
Analytical and complex problem-solving skills
Work organization within project deadlines
Positive attitude
Sense of innovation
Follow-through on objectives
Oral and writing skills
Conviction and Influence
Knowledge:
Genetec product range
Video and access control systems
IP network systems and protocols
Windows Operating Systems
PC configuration
MCSE and/or CCNA certification
Oral presentation techniques
Problem analysis and incident resolution
Security market
Professional level of Arabic and English. An additional language is an asset.