Business Development Executive (BDE) – Qatar Market
About Sky Book Global™
Sky Book Global™ is a Travel BPO company with expertise in providing innovative Travel Outsourcing & Travel Consulting Services. Our services include Travel Accounting Services, Travel Call Center, Travel Audit, Travel Operations, Customer Support for Travel Companies, Digital Marketing for Travel, and Web Development. We provide top-notch outsourcing solutions to travel and tourism companies, helping them reduce operational costs and enhance productivity. We are headquartered in Kozhikode, India.
Key Responsibilities
Identifying and Acquiring Business Opportunities: Focus on exploring and developing business opportunities in the Qatar market, including lead generation, prospecting, and implementing customized sales strategies aligned with regional business requirements. Understanding Company Services: Maintain comprehensive knowledge of all Sky Book Global™ service offerings and effectively communicate their value proposition to prospective clients in Qatar. High-Volume Client Outreach: Conduct a high volume of outbound calls, email campaigns, Linked In outreach, and follow-ups with potential clients in Qatar while maintaining exceptional service standards. Sales Facilitation: Promote and sell the company's outsourcing and consulting services by understanding client requirements and delivering solutions tailored to the Qatar travel industry. Client Relationship Management: Build and maintain long-term relationships with travel agencies, tour operators, airlines, and other travel-related businesses in Qatar, ensuring high levels of client satisfaction and retention. Complaint Resolution: Address client concerns promptly and professionally, ensuring issues are resolved in accordance with company policies and service standards. Lead Management and CRM: Maintain accurate records of leads, client interactions, follow-ups, and sales activities using the company's CRM system to ensure effective pipeline management. Contract Management: Understand client requirements, assist in preparing service proposals and contracts, and coordinate with internal teams to ensure successful execution. Online Sales Support: Respond promptly to online inquiries, sales calls, and business opportunities received through digital channels, ensuring timely client engagement. Sales Growth: Utilize strong negotiation and sales skills to upsell and cross-sell Sky Book Global™ services, maximizing revenue opportunities within the Qatar market. Market Research and Strategy Development: Monitor market trends, competitor activities, and emerging opportunities in Qatar while collaborating with internal teams to develop effective market penetration strategies.
Qualifications
Bachelor's degree in Business Administration, Marketing, Sales, or a related field. Excellent written and verbal communication skills in English. Arabic language proficiency will be an added advantage. Experience in the Travel, Tourism, BPO, Outsourcing, Aviation, or similar service industry is preferred. Proven experience in business development, sales, or client acquisition, preferably in the Travel, BPO, Aviation, or Outsourcing industry. Strong understanding of the Qatar business environment and the travel industry is preferred. Excellent interpersonal, negotiation, and relationship-building skills. Ability to manage multiple tasks and prioritize responsibilities in a fast-paced environment. Strong organizational skills with attention to detail. Proficiency in Microsoft Office Suite and CRM software (e.g., Salesforce, Zoho CRM, Hub Spot). Self-motivated, target-driven, and capable of working independently as well as collaboratively within a team. Experience in the travel industry, aviation sector, or GCC market will be an added advantage.
Preferred Candidate Profile
Experience in B2B sales or international business development. Familiarity with the Qatar and GCC travel industry. Ability to work according to Qatar business hours when required. Strong presentation and consultative selling skills. Willingness to build long-term business relationships with travel agencies, tour operators, airlines, and corporate travel companies across Qatar.