Job Title: Collection Administrator – Real Estate Job Summary:The Collection Administrator (Real Estate) is responsible for managing and following up on customer receivables related to real estate transactions, including rentals, sales, service charges, and installment payments. The role ensures timely collections, accurate records, and coordination with clients, leasing, and sales teams to minimize overdue balances.
Key Responsibilities: Monitor and manage receivables for real estate clients, including rentals, installments, and service charges
Follow up with tenants, buyers, and investors on outstanding payments through calls, emails, and notices
Prepare and share Statements of Account (SOA), payment reminders, and demand letters
Coordinate with Leasing, Sales, Property Management, and Accounts teams to resolve billing discrepancies
Track post-dated cheques (PDCs), bank transfers, and cash receipts
Update ERP/property management systems with collections, follow-ups, and payment commitments
Prepare aging reports and weekly/monthly collection status reports
Support handover, renewal, and termination processes by ensuring payment clearance
Assist in escalation, legal follow-up, and penalty calculations for overdue accounts as per company policy
Maintain proper documentation of contracts, invoices, receipts, and collection records.



Requirements

Requirements & Qualifications: Bachelor’s degree in Accounting, Finance, Business Administration, or related field
Minimum 2–4 years of experience in collections or accounts receivable within the real estate industry
Strong understanding of real estate contracts, leasing terms, and payment schedules
Experience handling rentals, service charges, installment-based payments, and PDCs
Proficiency in MS Excel and ERP/property management systems (e.g., Yardi, Oracle, SAP, or similar)
Good communication and negotiation skills

Skills: Skills & Competencies:

Strong follow-up and coordination skills

Attention to detail and accuracy

Customer handling and conflict resolution

Time management and prioritization

Professional communication and documentation skills