A leading organization in Qatar is looking to appoint a System Development Director to lead the design, enhancement, and integration of customer-facing platforms and core internal systems. This leadership role is central to the organization's digital transformation efforts and customer experience strategy. Key Responsibilities:Lead the development of new customer-facing digital products and services, using agile methodologies and customer-centric design principles. Oversee improvements to existing systems, portals, ensuring usability, performance, and alignment with strategic goals. Drive modernization of legacy platforms and IT systems to increase automation, scalability, and efficiency. Ensure successful integration with government entities, financial institutions, and other third-party platforms. Lead teams in quality assurance, product development, and data analytics, ensuring alignment with business needs and continuous performance improvement. Implement data-driven approaches to product and system development, leveraging analytics and user feedback. Collaborate closely with internal stakeholders across operations, customer experience, marketing, legal, and compliance to ensure seamless alignment. Ensure all development activities comply with enterprise architecture standards and cybersecurity protocols. Stay ahead of technology trends and propose innovative solutions to maintain a competitive digital advantage. Ideal Candidate:15+ years of experience in system development, including 5+ years in a leadership role. Strong background in customer-facing digital platforms, enterprise architecture, and agile delivery. Proven track record in leading digital transformation and modernization initiatives. Deep understanding of system integration, data analytics, and secure platform development. Experience working with cross-functional teams in a government, regulatory, or public-sector environment is a plus. Qualifications:Bachelor's degree in Computer Science, Software Engineering, or a related field. A Master's degree or professional certification (e.g., PMP, Scrum Master, Product Management) is highly preferred. Key Competencies:Strategic leadership and influence Customer-centric digital innovation Technical excellence in enterprise platforms and integrations Data analytics and agile product delivery Strong communication and stakeholder management Why Apply?
This is a rare opportunity to drive digital transformation at scale, with national impact. You will work within a collaborative leadership team focused on innovation, performance, and citizen experience. Interested?
Apply now to join a pioneering organization that is shaping the future of digital public services in the region.