Location Qatar | On-site Applicants must hold a valid Qatar Residence Permit.
Job Information:We are looking for a Junior Clients Technical Support Agent / Project Coordinator who will play a crucial role in ensuring the satisfaction of our clients by providing timely and effective support.
Joining date: Immediate/ Transferable visa required
Client & Communication Support
Answer incoming calls and messages from clients in a professional and timely manner Respond to client inquiries via email and other communication channels Maintain clear and polite client communication and escalate issues when required Quality Assurance & Delivery Follow-UpPerform basic Quality Assurance (QA) checks on digital deliverables (web content, pages, posts, system updates, etc.) before client review Follow up internally on task delivery timelines and client feedback Ensure deliverables meet basic quality and formatting standards before submission Task & Project Coordination Update the task management system with accurate statuses, comments, and attachments Track open tasks, revisions, and approvals across multiple projects Assist account managers in coordinating work between design, development, and content teams Internal Support Support the digital team with administrative and coordination tasks Ensure proper documentation of client requests and task outcomes Help maintain organized project records and communication logs Required Skills & Qualifications Diploma or Bachelor’s degree in IT, Digital Media, Business, or a related field Basic understanding of digital services (websites, apps, social media, digital campaigns) Good written and verbal communication skills in English (Arabic is a plus) Ability to manage multiple tasks and meet deadlines Basic knowledge of email tools, task managers, and office software Working Environment Office-based digital agency role Daily interaction with clients and internal creative/technical teams