Company Description QLM Life and Medical Insurance is the largest health insurance provider in the State of Qatar, offering specialized services tailored to meet the diverse needs of the community. The company leads the health insurance sector with innovative and flexible insurance programs designed to suit individuals and organizations. QLM is recognized for its commitment to excellence and superior customer service. It is dedicated to providing advanced solutions to ensure comprehensive coverage and support for its members.
Role Purpose This is a full-time, on-site position located in Doha, Qatar. The purpose of the Compliance Assistant Manager and Deputy Money Laundering Reporting Officer (DMLRO) is to support the Company in maintaining a robust compliance and AML/CFT framework by monitoring adherence to regulatory requirements, managing day-to-day compliance activities, and assisting the MLRO in detecting, investigating, and reporting suspicious activities. The role ensures that policies, procedures, and controls are effectively implemented, risks are proactively identified and mitigated, and the Company operates within legal and regulatory standards, thereby safeguarding its reputation and minimizing financial crime exposure.
Role Dimensions The role of the Compliance Assistant Manager and Deputy MLRO spans a broad set of responsibilities that support the Company’s regulatory integrity and financial crime defense framework. The position oversees day-to-day compliance monitoring, policy implementation, and the escalation of regulatory or operational risks, while ensuring timely resolution of identified issues. As Deputy MLRO, the role includes assisting with AML governance, managing suspicious activity investigations, maintaining the effectiveness of transaction monitoring systems, and supporting the timely submission of all AML/CTF regulatory filings. The position requires close collaboration with internal stakeholders, providing guidance on compliance and AML matters, and contributing to ongoing training and awareness across the business. In addition, the role plays a key part in enhancing internal controls, preparing for audits, and ensuring the Company’s compliance framework remains robust, up-to-date, and aligned with evolving regulatory expectations.
Qualifications Minimum of 5 years of related professional experience in Compliance/ FCC - Deputy MLRO. Bachelor's Degree in Business or equivalent. Comprehensive understanding of compliance frameworks, regulatory standards, and AML/CTF requirements Strong communication and collaboration abilities to work effectively across teams and conduct training sessions Experience in risk assessment, report preparation, and policy development Analytical skills and attention to detail to identify, assess, and address compliance risks Proficiency in regulatory technologies and tools used for compliance management Relevant experience in the financial or insurance industry is highly desirable Bachelor's degree in Law, Business, Finance, or a related field; professional certifications in compliance or AML (e.g., CAMS) are advantageous Ability to work under pressure and meet deadlines with precision and accuracy
Technical Competencies:• ML/CTF Expertise: Strong understanding of anti-money laundering regulations, suspicious activity indicators, sanctions regimes, and risk-based approaches.• Regulatory Knowledge: Detailed knowledge of applicable laws, rules, and regulatory guidance impacting the Company (e.g., compliance frameworks, reporting obligations, governance requirements).• Transaction Monitoring & Screening Systems: Proficiency in using AML monitoring tools, sanctions/PEP screening platforms, and case management systems, including alert handling and tuning principles.• Risk Assessment & Controls: Ability to conduct compliance and AML risk assessments, evaluate control effectiveness, and design remediation or enhancement actions.• Policy & Procedure Development: Skilled in drafting, reviewing, and implementing compliance and AML policies, SOPs, and internal guidelines.• Data Analysis & Reporting: Strong analytical skills to identify trends, detect anomalies, and prepare accurate regulatory and internal compliance reports.• Audit & Investigation Techniques: Experience supporting internal/external audits, handling investigations, documenting findings, and preparing evidence.• Training & Advisory: Ability to design and deliver compliance/AML training and provide informed guidance to stakeholders at all levels.• Case Management: Competence in managing SAR/STR processes, maintaining case files, and ensuring correct documentation and escalation procedures.• Strong verbal and written communication skills, English and Arabic• Strong analytical and problem-solving skills• Excellent attention to detail and ability to work with large sets of data
Behavioral Competencies:• Leadership and Supervisory• Teamwork player• Discipline and punctuality• Professional behavior• Attention to Detail• Integrity & Ethical Judgment:• Critical Thinking & Problem-Solving• Accountability & Ownership• Communication Skills• Collaboration & Relationship Building• Adaptability & Resilience• Proactive Mindset• Decision-Making Under Pressure•Continuous Improvement Orientation