Roles & Responsibilities:

To manage the development and implementation of enrolment strategies to achieve enrolment targets and other admissions related KPIs and its schools through collaboration with Marketing support services, school in-house teams and key corporate and school stakeholders.

Manage all aspects of the Enrolment Lifecycle to ensure parent satisfaction, ease of application and consistency across schools.

Develop and implement marketing campaigns and strategies to meet or exceed enquiry targets.

Establish and manage Front line employees (Receptionists, Registrars and Activities coordinators) goals, KPIs and objectives to ensure achievement of business objectives.

Liaise with Marketing support functions as an enrolment subject matter expert to drive content and targeting strategies to achieve enrolment and brand objectives for schools.

Evaluate Front line staff training needs across the Schools and plan and implement training programs accordingly including; on-the-job training and workshops to improve service delivery and specific job performance.

Support schools in maintaining parent-school relationships to ensure concerns, complaints and feedback are handled effectively, resulting in increased parent satisfaction and students’ retention / re-enrolment.

Assist with ongoing competitor benchmarking and report on competitor actions to corporate and in- school stakeholders to better inform strategic planning and decision making.

Represent the organization to prospective students at recruiting and job fairs and conferences.

Design, implement and execute recruitment and outreach strategy that will influence and increase applications and admits.

Design and conceptualize new programs for recruiting and create new project plans for incorporating recruiting strategies.

Participate in recruiting events to attract and source students as needed

Mandatory: Arabic Speaking