The Unit Clerk is responsible for preparing and maintaining complete, up-to-date, accurate and concise medical records at all times and provides secretarial and administrative support to the team as required.

Responsibilities

• Compiles, processes, and ensures protection of patient records and data whilst complying with policies, procedures, and regulatory standards.

• Ensures the medical, administrative, ethical, legal, and regulatory compliance for patient records.

• Distributes and collects records as and when required.

• Manages the patient record for check-in, admission, patient care, physician orders, check out, and discharge for the respective unit.

• Prepares and maintains comprehensive and updated databases by filing and re-filing case notes and observations and ensuring that the databases are managed as per the division requirements.

• Assists the Supervisor and Manager in the collection of information related to advanced research and reports required by the department.

• Collects and gathers documentations from ancillary departments and nursing units for further processing.

• Prepares charts for document scanning, performs quality checks on scanned images.

• Ensures that all the data filed is updated, accurate and complete, and meets the data quality standards of the facility.

• Collects and records patient feedback and data to support Patient Satisfaction evaluation.

Qualifications

• Diploma or Vocational Education in a related field OR High School Education Certification
• Experience in hospital Informational Technology including Electronic Medical Record Systems
• 2+ years of relevant experience