Job Description:

1. Experienced Sales and Service Coordinator needed to provide support to the sales and service team.
2. Must have a minimum of 2 years of experience in a similar role in Qatar and be available for immediate joining.
3. Coordinate sales and service activities, ensuring a smooth workflow and efficient customer service.
4. Serve as the primary point of contact for customer inquiries, providing accurate information and timely solutions.
5. Process and confirm customer orders accurately, coordinating with internal teams for timely order fulfillment.
6. Generate reports, maintain records, and track inventory levels to support sales and service operations.
7. Build and maintain strong customer relationships, proactively following up and identifying upselling opportunities.
8. Assist in sales contract preparation, marketing material creation, and conducting market research.

Responsibilities:

1. Coordinate sales and service activities, collaborating with the team to implement effective strategies.
2. Schedule appointments, meetings, and demonstrations for the sales team.
3. Prioritize and schedule service requests in coordination with service technicians.
4. Address customer inquiries promptly, providing accurate information and solutions.
5. Resolve customer issues and complaints, liaising with internal departments as needed.
6. Process customer orders, ensuring accuracy and coordinating with relevant teams.
7. Generate sales and service reports, maintaining accurate records and documentation.
8. Support sales efforts by preparing contracts, assisting in presentations, and conducting market research.

Please note that these bullet points provide a concise summary of the job description and responsibilities. Additional tasks and duties may be assigned based on specific business requirements.