Role & Responsibilities:

1. Supervises the onboarding of drivers and ensure proper trainer for them to perform their duty
2. Manages Logistic department assets, distribution and control
3. Supports in the scheduling and assignment of drivers inline with demand planning forecast
4. Assists in establishing policies and procedures for the logistics and delivery operations maintaining a smooth workflow and ensuring their implementation
5. Implements the highest standards of Quality Assurance within the delivery operations
6. Runs the operation of delivery, ensuring all procedures are duly respected
7. Oversees the “order to delivery” by ensuring that the goods are delivered to the customers in timely manner and per procedure
8. Sets an accurate reporting of activity based on KPIs to monitor the performance, results, and progress versus objectives
9. Supervises and trains subordinates in alignment with the objectives
10. Ensures that drivers and assets are in compliance with country rules and regulations
11. Delegates tasks effectively to subordinates, ensures the needed skills exist to maintain efficiency
12. Performs other duties as assigned

Education Requirements:

Bachelor’s Degree in Business Administration or equivalent in experience or any related field

Qualifications Requirements:

Minimum 3 years of experience (Last mile delivery experience is a must)

Knowledge, Skills & Abilities:

1. English language, Arabic is a plus

2. Communication Skills

3. Computer skills

4. Stress and Time Management Skills

5. Organizational skills

6. Business ethics

7. Problem-solver

8. Initiative taker

9. Team player

10. Emotional Intelligence

11. Confidentiality

12. Patient

Physical Effort:

Store visits

Work Environment:

50% site visits and 50% office work