Company Overview
BFL Group is one of the world’s leading off-price retailers of fashion and homeware. With headquarters based in United Arab Emirates, we serve over markets across the region and in Europe.
Our goal is to delight customers and entice them back with the promise of exceptional pieces that excite – all at up to 80% off the original retail price for fashion designer brands. Our unique “Treasure Hunt” model ensures there is always something new to explore, desire and discover within our stores. Our customers walk out with new items every time they visit any of our stores.
Role Purpose:
As the Senior Area Manager at BFL Group, you will play a pivotal role in overseeing multiple retail locations, ensuring operational excellence, staff performance, and customer satisfaction. You will be responsible for driving the success and growth of the retail area.
Key Responsibilities:
- Lead and execute strategies to maintain and improve sales areas to company standards.
- Drive the training and development of store staff, ensuring effective policy adherence and exceptional customer engagement.
- Oversee inventory management and strategic item allocation to meet customer demand.
- Ensure stores are well-maintained and address maintenance issues promptly.
- Uphold staff grooming standards and oversee the image of the company in your area.
- Handle and resolve complex misconduct and conflicts, reporting findings to higher management.
- Implement and enforce company policies consistently for optimal shop operations.
- Oversee inventory management by inspecting stockrooms and ensuring timely replenishment and inventory accuracy.
- Conduct thorough audits of petty cash and counters to maintain financial accuracy.
- Manage price changes and communicate with shops to ensure accurate pricing.
Qualifications:
- Proven experience in retail management
- Strong leadership and decision-making skills
- Proficiency in Microsoft Office and data analysis
- Excellent communication and interpersonal abilities
If you think you are fit for this job position, then apply right away. You are steps away from joining a Great Place to Work© and we would love to meet you soon!