The job of a Sales Lead is responsible for generating new business opportunities and managing the sales process from initial contact through to close. They play a vital role in developing relationships with potential customers, understanding their needs and advising them on the most suitable products and services to achieve sales quotas are reached to help increase sales. They also support the management team by offering insight, enforcing the policies they create and completing tasks assigned by the managers.
KEY RESPONSIBILITIES
- First level customer/ supplier interface
- Solves Tier 1 escalated problems within prescribed guidelines ensuring complete customer/ supplier satisfaction and contributing towards developing customer loyalty and principal retention.
- Interface with Finance & logistics team to ensure on-time deliveries of products and collections of payments from customers and goods ordering and payments to suppliers.
- Monitors internal stock level to maintain proper supply chain.
- Prepare yearly forecasts & budgets and draw up weekly/monthly action plans to achieve the same.
- Work closely with all departments, especially the project team to ensure timely execution of projects
- Provide direct supervision to senior product specialists within their department through leadership, coaching, training & development.
- Prepares technical & commercial proposals & offers
- Build and maintain relationships with key decision makers at hospitals, clinics, and other healthcare facilities
- Promotes companies’ products to customers on daily basis and attends to their concerns & issues.
- Ensures proper transfer of information from clients to suppliers and vice versa.
- Informs Suppliers of any adverse product performances to take suitable action on time.
- Updates clients of latest product releases and other developments.
- Develops good relationships with Logistics team & management of suppliers
JOB REQUIREMENTS
- University Degree with a medical background Biomedical Engineer, Radiographer, Doctor of Medicine, Bachelor of Pharmacy, Nursing.
- Minimum of 4 years’ experience handling Sales of Medical Imaging (MRI/CT/X-Ray/Cathlab)
- Should have strong communication & negotiation skills.
- Should be able to work under pressure and be able to meet deadlines.
- Should have advance computer skills.
- Well versed in English language, knowledge of Arabic is an added advantage.