Duties/Responsibilities:

• Responsible for maintaining accurate and end to end inventory records (quotation, posting, goods movement, issuance).
• Assists workshop in selecting required parts in friendly, professional, and efficient manner.
• Follow up with workshop for parts requirements, open orders, consumables, and any local parts required.
• Provide parts quotation to workshop under given DBM/SAO within sam day without failure.
• Interact with multiple suppliers and play a vital role in procuring parts from local and international supplier various department or external suppliers.
• Notifies parts manager of out of stock parts or shop materials that need immediate attention.
• Ensure that stores issued parts/goods to workshop as per DMB generated by workshop and ensure receiving by workshop supervisors.
• Monitor and track back-ordered parts, following up with suppliers / inventory and update workshop to ensure intime repairs.
• Make sure all internal requests for parts are billed on service repair order.
• Local parts sourcing, must be aware of market / vendors.
• Prepare a list of vendors and register with company for credit facility to reduce cash purchases. Coordinate with admin for credit facility from suppliers where necessary.
• Maintain accurate records of all documents relevant to parts issued.
• Manage & control local purchases, inventory, ageing of parts & components being purchased against demand raised by workshop.
• Assist in the organization and maintenance of the parts catalogue and reference materials.
• Utilize computerized inventory systems to locate and retrieve parts from designated storage areas.
• Follow parts cannibalization process with approval from Parts Manager & General Manager.
• Adhere to all safety procedures and guidelines to maintain a safe working environment.
• Assist with other duties within the Parts Department as needed, including assisting customers at the parts counter, or providing support during busy periods.
• Coordinate with shipping and receiving personnel to ensure efficient and timely delivery of parts.
• Support the Parts Manager in maintaining relationships with suppliers, negotiating pricing and exploring new sourcing options.
• Provide exceptional customer service by assisting customer with parts inquiries, orders, and recommendations.
• Perform other department duties related to his/her position as directed by the Head of the Department.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Strong analytical and problem-solving skills.
• Proficient with Microsoft Office Suite or related software.
• Proficient with SAP is a plus.

Education and Experience:

• Bachelor's Degree holder
• Minimum 3-5 year relevant experience to heavy equipment/Agriculture and construction machinery
• Proficient MS Office Applications and preferred with SAP background and knowledge of electronic catalogues