- Coordinate daily Front of the House and Back of the House restaurant operations
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Regularly review product quality and research new vendors
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs for goods, kitchen utensils and cleaning products
- Ensure compliance with sanitation and safety regulations
- Manage restaurant’s good image and suggest ways to improve it
- Control operational costs and identify measures to cut waste
- Create detailed reports on weekly, monthly and annual revenues and expenses
- Promote the brand in the local community through word-of-mouth and restaurant events
- Recommend ways to reach a broader audience (e.g. discounts and social media ads)
- Train new and current employees on proper customer service practices
- Implement policies and protocols that will maintain future restaurant operations
- Holds a university qualification- Age from 25 years to 35 years- Decent appearance and organized personality- He has passion, love of knowledge, and wise leadership skill- He has skills in dealing with others- He has a high level of culture and sufficient knowledge of labor law and dealing with permits and paperwork for tourist facilities.- Must be open to transparency and honesty to receive all different opinions objectively- He has a passion for the industry and a focus on employees and customers at the same time- A good follower of news and social media- He has office work skills and the use of computer programs- I have a second language, at least at a very good level- Has a degree of knowledge of the documentary and accounting cycle related to the field of food and beverages- To have the skills to discover and solve the problem- Proactive thinking with decision making- Technological knowledge of point-of-sale programs, food delivery platforms, and monitoring the facility’s advertising and marketing performance- To develop the skills of employees and follow up on the training courses conducted by the facility