We are looking for an Operations Manager to join our dynamic team and drive the success of the restaurants. As the Operations Manager, you will be responsible for overseeing the day-to-day operations of our coffee outlets, ensuring they run smoothly and efficiently. If you have a knack for leadership, a love for coffee, and a drive for excellence, we want to hear from you!
Responsibilities:
- Lead and manage the operations of our coffee chain to achieve company goals.
- Develop and implement business plans and strategies in alignment with national objectives.
- Drive traffic and enhance profitability through effective management of resources.
- Set financial targets and develop strategies to achieve them, in collaboration with management.
- Monitor performance metrics and take proactive measures to address deviations.
- Initiate and analyze projects to improve efficiency and customer experience.
- Ensure compliance with food safety regulations and company policies.
- Communicate and promote company goals and objectives within the organization.
- Supervise and support the implementation of pricing strategies.
- Analyze market trends and competitor activities to stay ahead in the industry.
- Provide leadership and mentorship to the operations team, fostering a culture of growth and development.
Skills
- Bachelor's degree in Business Management, Hospitality, or a related field.
- Minimum of 3 years of experience in a similar managerial role, preferably in the food and beverage industry.
- Strong understanding of financial management and operational efficiency.
- Excellent communication and leadership skills.
- Ability to build effective relationships across diverse teams.
- Proficiency in computer applications.