·Establishing sales objectives by forecasting and developing monthly and annual sales quotas for the team and individual sales professionals · Managing sales by developing a business plan that covers sales, revenue projections and expense controls ·Ensuring targets are delivered through performance review, reward and individual recognition of sales professionals ·Provide weekly and monthly reporting of sales performance for executives ·Set Strategic sales plan that expends company customers. ·Co-ordinate sales action plans for individual sales people ·Oversee the activities and performance provide feedback, support and coaching of the sales team ·assist with the development of sales presentations and proposals · investigate lost sales and customer accounts ·forecast annual, quarterly and monthly sales revenue ·develop pricing schedules and rates · Identifying emerging market and market shift competitive of follow up sales collections and submit reports to manager. ·control expenses and monitor budgets ·analyze data to identify sales opportunities ·develop promotional ideas and material ·cultivate effective business relationships with executive decision makers in key accounts ·Manage accounts and territory to ensure continual sales and profit growth. ·Prepares and generates monthly progress reports highlighting tender wins/ losses (indicating reasons) for review and verification of management with the General Manager. ·Generates weekly tender status reports highlighting progress on concerned tenders. ·Finalizes estimation of all direct and indirect costs and consolidates tender documents for management review and approval. ·Liaises with the Purchasing department to negotiate with approved vendors / suppliers and subcontractors for various supplies / material as per project (pre/ post tender). ·Studies, analyses and evaluates tender documents from a technical point of view in order to identify risk factors, ensuring that technical terms comply with the relevant standards and coordinates with the Division Heads, and General Manager for the overall risk assessment and bid decision ·Prepares and completes actions plans. ·Implements productivity, quality, and customer-service standards. ·Resolves problems. ·Identifies customer service trends and determines system improvements. ·Meets customer service financial objectives by forecasting requirements. ·Prepares annual budgets. ·Schedules expenditures. ·Analyzes variance and initiates corrective actions. ·Conducts surveys and forms focus groups. ·Improves customer service quality results by studying, evaluating, and re-designing processes and establishing and communicating service metrics and monitoring and analyzing results. ·Maximizes customer operational performance by providing help desk resources and technical advice. ·Resolves problems and disseminates advisories and warnings. ·Achieves customer service objectives by contributing customer service information and recommendations to strategic plans and reviews. #J-18808-Ljbffr