Key Accountabilities

• Developing and maintaining the technical framework for Cards Personalization, ensuring that card production and personalization processes meet industry standards and business requirements.
• Enhancing and supporting the bank's 3D Secure ACS, focusing on maintaining high levels of security and user experience in card-not-present transactions.
• Collaborating closely with the business units to understand their needs and translate them into effective technical solutions within the Cards Personalization and 3D Secure ACS domains.
• Monitoring and ensuring compliance with Payment Card Industry (PCI) standards, EMVCo specifications, and other relevant regulatory guidelines.
• Engaging with vendors, payment schemes, and internal IT teams to ensure the smooth integration of new technologies and systems.
• Providing technical expertese in the planning and execution of projects related to card issuance and authentication services, including conducting thorough testing and quality assurance.
• Keeping abreast of technological advancements and regulatory changes in the payments industry to recommend and implement improvements to the Cards Personalization and 3D Secure ACS services.
• Assisting in the resolution of complex technical issues, ensuring minimal impact on service quality and customer experience.
• Contributing to the development of comprehensive documentation and training materials for internal stakeholders to ensure a clear understanding of the Cards Personalization and 3D Secure ACS systems.

Other Accountabilities

Key Challenges;

• Collaboration across multiple teams to build capability.
• Concurrent projects involvement
• Learning new areas of Cards domain, cross functioning
• Gaps assessments
• Payment Schemes compliance review and implementation

Key Interactions

ACS (Mandatory)

Way4 ACS expertise or Similar systems

Complete understanding of the 3DS transaction processing and all stages of authentications.

E-comm transaction processing

Ability to identify the root cause from the log warning/error message to isolate the issue

Knowledge of Data consistency and purging processes

Knowledge of Tokenization configuration

Product setup and configuration

Personalization

Good Understanding of Encryption Keys Methodologies and Algorithms

Strong knowledge of HSM it’s configurations and commands

Strong knowledge of EMV and its data attributes and processes involved in personalization and authorization.

Experience in working in TSYS, IST hosts, Way4 Issuing/Acquiring

Expert knowledge of EMVCo standards and personalization profile composition.

Skills

Competencies

• Adaptability/Flexibility
• Creativity/Innovation
• Decision Making/Judgment
• Dependability
• Initiative
• Integrity/Ethics
• Problem Solving/Analysis

Skills

• Ability to interact with internal and external stakeholders
• Ability to work under pressure
• Accuracy and attention to detail

Education

• Bachelor’s degree in Computer Science or equivalent