We are currently seeking an experienced Senior Account Manager to join our Marketing & Communications Department as part of our continued business growth and development. The role will be responsible for managing key client accounts, building strong client relationships, coordinating integrated marketing solutions, and driving account growth while ensuring exceptional service delivery and client satisfaction.
Job Responsibilities:Manage assigned client accounts and serve as the primary point of contact, maintaining strong and long-term client relationships. Understand client business objectives and develop marketing solutions aligned with their requirements and commercial goals. Identify new business opportunities and support account growth through upselling, renewals, and strategic client development. Prepare and support the development of proposals, quotations, presentations, client briefs, and other commercial documentation. Coordinate with creative, digital, PR, media, and production teams to ensure projects are delivered on time, within scope, and according to client requirements. Monitor project progress, timelines, deliverables, approvals, and client feedback throughout the project lifecycle. Address client concerns and escalations professionally while maintaining high levels of client satisfaction. Track account performance, commercial opportunities, and project status, and provide regular reports and recommendations. Identify opportunities to improve account management processes, service quality, and cross-functional collaboration.
Qualifications:Bachelor’s degree in Marketing, Business Administration, Communications, or a related field. Minimum 5–7 years of experience in account management, preferably within an advertising, marketing, creative, media, or related agency environment. Strong experience in client relationship management, account growth, negotiation, and business development. Good understanding of integrated marketing services, creative production, digital campaigns, public relations, and media planning. Experience in preparing proposals, quotations, presentations, reports, and commercial documentation. Strong project coordination, stakeholder management, and organizational skills, with the ability to manage multiple accounts simultaneously.
If you have relevant experience and are interested in exploring this opportunity:Please complete and submit the Application Form. Submit your latest CV through Easy Apply.