Job description

Job Responsibilities

* Oversee daily operations of the integral wellness division to ensure efficient and seamless service delivery.
* Monitor and improve operational workflows to enhance productivity and service quality.
* Ensure compliance with all biomedical, healthcare, and regulatory standards.
* Coordinate with clinical, technical, and commercial teams for smooth operations.
* Plan and allocate resources effectively to meet operational demands.
* Manage staffing schedules and workforce utilization to optimize performance.
* Oversee procurement, inventory, and availability of biomedical equipment and consumables.
* Evaluate and manage vendor performance to ensure quality and cost efficiency.
* Monitor customer/patient experience and address service gaps or escalations.
* Control operational costs and ensure adherence to approved budgets.
* Track and analyze key performance indicators to drive continuous improvement.
* Prepare and present operational reports to senior management.
* Ensure effective use of systems such as LIMS, EMR, and CRM for accurate data management.
* Identify operational risks and implement corrective and preventive measures.
* Support business growth initiatives by aligning operations with strategic objectives.
* Perform other department duties related to his/her position as directed by the Head of the Department


Qualifications

* Biomedical Engineering or a closely related field.


Skills

* Adaptability to a fast-paced and dynamic work environment.
* Creative mindset and ability to think outside the box.
* Demonstrated leadership and team management abilities.
* Excellent communication and presentation abilities.
* Proficiency in standard office software (e.g., Microsoft Office suite).
* Strong project management and organizational skills.
* Strong strategic thinking and analytical skills.


Experience

* Minimum 10 years relevant experience
* Qatar, GCC
* Prior experience in managing sales teams in the medical services sector with primary focus on generating revenue and successful leads (medical equipment, hospital project related)


Education

* Relevant College or University qualification to min Bachelor's level

Skills

Oversee daily operations of the integral wellness division to ensure efficient and seamless service delivery.
Monitor and improve operational workflows to enhance productivity and service quality.
Ensure compliance with all biomedical, healthcare, and regulatory standards.
Coordinate with clinical, technical, and commercial teams for smooth operations.
Plan and allocate resources effectively to meet operational demands.
Manage staffing schedules and workforce utilization to optimize performance.
Oversee procurement, inventory, and availability of biomedical equipment and consumables.
Evaluate and manage vendor performance to ensure quality and cost efficiency.
Monitor customer/patient experience and address service gaps or escalations.
Control operational costs and ensure adherence to approved budgets.
Track and analyze key performance indicators to drive continuous improvement.
Prepare and present operational reports to senior management.
Ensure effective use of systems such as LIMS, EMR, and CRM for accurate data management.
Identify operational risks and implement corrective and preventive measures.
Support business growth initiatives by aligning operations with strategic objectives.
Perform other department duties related to his/her position as directed by the Head of the Department