Company Description
Owais Media is a specialized media and education company focused on helping content creators, experts, and businesses grow their digital presence and achieve measurable results through content strategy, training, and digital products. The company offers online courses, workshops, consulting services, and educational programs designed to help individuals and organizations improve their content performance, audience growth, and marketing effectiveness. Owais Media combines practical experience, data-driven strategies, and continuous innovation to deliver high-impact learning experiences and business solutions.
Role Description
This is a full-time remote role for a Sales Specialist at Owais Media. The Sales Specialist will be responsible for managing inbound and outbound sales conversations through messaging platforms such as Whats App, Instagram Direct Messages, email, and other digital communication channels. The primary focus of the role is converting leads into customers for Owais Media’s digital products, including online courses, training programs, workshops, consulting services, and educational memberships.
Daily responsibilities include responding to inquiries, qualifying leads, understanding customer needs, recommending suitable products and services, following up with prospects, handling objections, and guiding customers through the purchasing process. The Sales Specialist will also maintain accurate records of customer interactions, track sales performance, collaborate with marketing and training teams, and provide feedback to improve sales processes and customer acquisition strategies.
Qualifications
* Strong written and verbal communication skills, with the ability to build trust and engage effectively through text-based conversations.* Proven sales experience, particularly in digital products, online education, coaching, consulting, or related industries.* Excellent customer service skills and the ability to understand customer needs and provide tailored recommendations.* Experience managing leads and sales pipelines through CRM systems or tracking tools.* Strong organizational skills, attention to detail, and ability to manage multiple conversations simultaneously.* Self-motivated, results-driven, and comfortable working remotely.* Familiarity with Whats App Business, Instagram, email communication, and digital sales processes.* Experience in content creation, digital marketing, online education, or creator economy industries is considered an advantage.* Diploma or degree in Business, Marketing, Communications, or a related field is preferred but not required.