Job Description

Roles & Responsibilities

Supervise wave pool activities and ensure all guests follow safety rules and operating procedures.

• Conduct safety briefings and explain wave pool guidelines to guests.
• Monitor swimmers and pool conditions continuously to prevent accidents and respond to emergencies.
• Assist guests entering and exiting the wave pool safely.
• Enforce height, age, and safety restrictions as per park policies.
• Respond quickly and effectively to incidents, emergencies, and guest concerns.
• Perform routine inspections of wave pool areas, equipment, flotation devices, and safety signage.
• Coordinate with lifeguards, operations staff, and maintenance teams to ensure smooth operations.
• Maintain cleanliness and organization of pool decks and guest areas.
• Record incidents, maintenance concerns, and daily operational reports.
• Support special events, aquatic programs, and group activities when required.
• Deliver excellent guest service and maintain a positive atmosphere.

Desired Candidate Profile

Requirements & Qualifications

• High school diploma or equivalent required.
• Previous experience in aquatic facilities, water parks, swimming instruction, or guest operations preferred.
• Lifeguard certification required or willingness to obtain before employment.
• CPR, First Aid, and water rescue certifications preferred.
• Strong swimming ability and knowledge of water safety procedures.
• Good communication and interpersonal skills.
• Ability to stay alert and respond calmly in emergency situations.
• Flexible to work shifts, weekends, holidays, and peak seasons.