Job Description
SDA Consulting & Services is seeking a professional and customer-oriented Receptionist and Customer Service Officer to join our team. The successful candidate will manage front desk operations, welcome visitors, answer calls, respond to inquiries, and provide high-quality customer support through various communication channels.
The ideal candidate will possess strong communication and organizational skills, a professional attitude, basic computer proficiency, and the ability to interact effectively with clients and colleagues.
SkillsRequired Skills & Qualifications
- Previous experience as a receptionist, customer service officer, front desk executive, or office coordinator will be preferred.
- Strong verbal and written communication skills.
- Professional appearance and positive attitude.
- Good customer handling and interpersonal skills.
- Ability to manage phone calls, messages, and walk-in clients professionally.
- Basic knowledge of MS Office, email, WhatsApp Business, and data entry.
- Ability to work under pressure and manage multiple tasks.
- Good organizational and follow-up skills.
- Sales or visa consultancy experience will be an added advantage.