Job Location:

Souq Al Wakra Hotel Qatar By Tivoli

Tivoli Hotels & Resorts is a collection of luxury hotels and resorts set in idyllic beaches and cosmopolitan locations, from iconic destinations in Europe to the Middle East, and from Brazil to Asia. We are timeless, dedicated, and distinctive — evoking a time when hotel stays were grand experiences and travel meant life slowed down for a while.

Founded in 1933, Tivoli’s long-standing heritage is built on extraordinary service, authentic local experiences, and a genuine dedication to the art of hospitality. If you share a passion for making every guest feel they have arrived somewhere truly special, Tivoli is where your story belongs.

Job Description – Junior Food & Beverage Attendant (Intern)

Hotel: Tivoli Hotels & Resorts

Department: Food & Beverage

Position: Junior Food & Beverage Attendant (Intern)

Reports To: F&B Supervisor / Restaurant Manager

Job Summary

The Junior Food & Beverage Attendant Intern will gain practical experience in hotel Food & Beverage operations while supporting the team in delivering high-quality guest service. Under the guidance and supervision of experienced colleagues, the intern will assist with daily restaurant activities, develop hospitality skills, and learn Tivoli Hotels & Resorts' service standards.

Key Duties and Responsibilities

• Assist in welcoming and greeting guests in a warm, friendly, and professional manner.
• Support the Food & Beverage team in preparing and setting up restaurant tables, buffet stations, and dining areas.
• Assist in serving food and beverages to guests under the supervision of senior colleagues.
• Learn basic food and beverage service procedures, including table service and guest interaction.
• Assist in clearing, cleaning, and resetting tables during and after service.
• Ensure cutlery, glassware, napkins, and other service items are properly arranged.
• Support the replenishment of buffet items, condiments, and service supplies.
• Maintain cleanliness and organization of restaurant areas and service stations.
• Observe and learn proper food handling, hygiene, and safety procedures.
• Assist with restaurant opening and closing preparations.
• Coordinate with colleagues to support smooth daily operations.
• Learn how to respond to guest requests and refer concerns to the appropriate team member.
• Participate in departmental training and practical learning activities.
• Follow the hotel's grooming, hygiene, and professional conduct standards.
• Assist with special events, banquets, and other Food & Beverage activities as assigned.
• Perform additional learning-related duties under the guidance of the supervisor.
  
  

Qualifications And Requirements

• Currently pursuing studies in Hospitality Management, Hotel Operations, Food & Beverage Service, or a related field.
• No previous professional experience required.
• Basic English communication skills.
• Interest in developing a career in the hospitality industry.
• Positive attitude and willingness to learn.
• Good interpersonal and teamwork skills.
• Ability to follow instructions and work under supervision.
• Flexibility to work assigned shifts, weekends, and public holidays in accordance with the internship schedule.
• Commitment to maintaining proper grooming and personal hygiene.
  
  

Skills and Learning Objectives

• Develop basic food and beverage service skills.
• Understand restaurant operations and hotel service standards.
• Improve guest communication and interpersonal skills.
• Learn food safety and hygiene practices.
• Develop teamwork and time management skills.
• Gain confidence in interacting with guests.
• Understand the importance of professionalism and guest satisfaction.
  
  

General Responsibilities

• Follow Tivoli Hotels & Resorts' policies, procedures, and service standards.
• Attend assigned training sessions and participate actively in learning opportunities.
• Seek guidance from supervisors when completing unfamiliar tasks.
• Maintain a professional and respectful attitude towards guests and colleagues.
• Demonstrate enthusiasm, responsibility, and a willingness to develop hospitality skills.
  
  

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