BUSINESS INTRODUCTION

Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.

JOB TITLE

Waiter | Majid Al Futtaim Entertainment | Operations

ROLE SUMMARY

To provide exceptional food and beverage service to VOX Cinemas guests, ensuring a high standard of hospitality and a memorable cinema experience.

ROLE PROFILE

• Greet guests warmly and ensure a welcoming atmosphere.
• Present menus and assist guests in making menu selections.
• Take accurate food and beverage orders and enter them into the POS system.
• Serve food and beverages promptly and professionally.
• Ensure tables are properly set, cleared, and cleaned before and after service.
• Provide information about menu items, ingredients, and promotions.
• Upsell food and beverage items to increase revenue.
• Respond to guest inquiries, feedback, and complaints courteously and effectively.
• Coordinate with kitchen and bar staff for timely and accurate order preparation.
• Maintain cleanliness and organization of the service area.
• Follow all hygiene, health, and safety regulations.
• Assist with stock rotation, replenishment, and inventory as required.
• Support team members during busy periods or special events.
• Adhere to VOX Cinemas and MAF Entertainment service standards and policies.

REQUIREMENTS

• Minimum 2 year of experience in F&B or hospitality; cinema or restaurant experience preferred.
• Strong communication and customer service skills, with a friendly and professional attitude.
• Ability to work under pressure in a fast-paced, guest-facing environment.
• Flexible to work shifts, including evenings, weekends, and public holidays.
• Adherence to hygiene, grooming, and uniform standards at all times.
• Fluency in Arabic

WHAT WE OFFER

• At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
• Work in a friendly environment, where everyone shares positive vibes and excited about our future.
• Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.