Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Experience a seaside retreat in the heart of Qatar's vibrant capital at Four Seasons Hotel Doha. Reimagined with modern grandeur, the hotel blends timeless elegance with breathtaking views of the Arabian Gulf. From its sophisticated lobby to its vibrant collection of restaurants and lounges, this urban beachfront destination offers an exceptional luxury experience while remaining deeply rooted in authentic Qatari hospitality. Located in the heart of Doha's business district, Four Seasons Hotel Doha first opened in 2005 and features 237 beautifully appointed guest rooms and 20 private, unbranded townhouse villas. Home to one of the region's most dynamic Food & Beverage offerings, the hotel boasts 10 exceptional dining venues, including the world's largest Nobu restaurant, alongside an extensive banquet and outside catering operation. Guests can also enjoy five swimming pools, a private beach, a state-of-the-art fitness centre, and an award-winning Spa & Wellness Centre featuring expansive hydrotherapy facilities, including an ice room, colour therapy room, steam room, and hydrotherapy pool. Following an extensive transformation, the hotel unveiled a remarkable renovation in 2020, further elevating its position as one of the Middle East's premier luxury destinations, where world-class experiences, exceptional service, and genuine hospitality come together.

The Role of Senior Commercial Director :

The Four Seasons Hotels Qatar are looking for a Senior Commercial Director who shares our passion for excellence and is enthusiastic about creating the ultimate service experience. This is an exciting opportunity for an accomplished, strategic, and inspirational commercial leader to drive top-line results across Sales, Marketing, Revenue Management, Reservations, Catering, and Public Relations. Reporting directly to the General Manager, the Senior Commercial Director is a member of the Hotel Planning Committee, actively participating in strategic and operational decision-making. This role leads all commercial functions for both Four Seasons Hotel Doha and Four Seasons Resort and Residences at The Pearl-Qatar with a clear focus on maximizing revenue, profitability, and market share, while delivering the exceptional service and brand standards synonymous with Four Seasons.

Leadership & Strategy

• Lead, coach, and develop a high-performing commercial team including Sales, Catering, Revenue Management, Reservations, Marketing, and Public Relations.
• Foster a dynamic, collaborative, and high-performance culture.
• Partner closely with the General Manager, Planning Committee, Third Party partners to align hotel & resort business plan with revenue-generating strategies.
• Build trust with internal and external stakeholders including Ownership and Corporate leadership.
• Represent the Four Seasons Qatar Hotels in commercial forums, travel as required, and maintain strong relationships within the Four Seasons network and the broader luxury hospitality sector.

Revenue Optimization:

• Provide strategic guidance in terms of Revenue & Distribution
• Develop and implement robust pricing and revenue strategies to maximize RevPAR and overall profitability.
• Ensure alignment across sales channels and consistent performance across key KPIs.
• Drive revenue accountability across all departments.

Sales & Business Development:

• Oversee key account management and provide support for strategic partnerships.
• Lead the development and execution of sales strategies to optimize group, transient, and corporate segments.
• Approve sales travel budgets, review team performance, and set ambitious but achievable goals.
• Ensure effective deployment of resources across both properties to maximize market opportunities.

Marketing & Communications:

• Develop and execute an integrated Annual Marketing Plan that supports brand positioning and commercial goals.
• Direct all digital and traditional marketing activities, including SEO, PPC, social media, content, and campaign strategy.
• Ensure both Hotels maintain a compelling presence on Four Seasons platforms and across third-party channels.
• Monitor market trends and ensure both properties stay ahead of competitors in positioning, messaging, and customer engagement.

Public Relations & Brand:

• Oversee the Public Relations strategy and initiatives with local agencies and corporate support.
• Champion a thoughtful and consistent brand voice across all channels.
• Lead the development of targeted campaigns and partnerships that drive awareness and preference in key feeder markets.

What We’re Looking For

• A strategic leader with preference of a minimum of three to five years’ experience in a Commercial Director role within luxury hospitality.
• Proven track record in Sales, Marketing, and Revenue Management, preferably with Four Seasons or comparable luxury brands.
• Bachelor’s degree in business, Marketing, or Hospitality Management preferred.
• Exceptional leadership and communication skills, with the ability to influence, inspire, and deliver results.
• Strong financial and budget management acumen.
• Creative mindset with the ability to identify new opportunities and innovate within a structured brand environment.
• High degree of professional integrity and a hands-on, collaborative approach.
• Flexibility to travel to key markets as needed.

What we offer 

• Competitive Salary, wages, and a comprehensive benefits package tailored specifically for our Planning Committee members.
• Excellent Learning and Development opportunities 
• Complimentary and discounted Stays and Services at Four Seasons Worldwide
• Comprehensive Time off Package including Vacation, Sick and Holiday pay
• Complimentary employee meals prepared by the Four Seasons Culinary Team 
• Complimentary Dry Cleaning and Laundry Services 

​If you are a passionate hospitality leader who thrives on creating exceptional guest experiences, inspiring teams, and driving business success, we would love to hear from you. Join us and be part of shaping the future of luxury hospitality.