Company Description

Being a Pullman Heartist means embodying and conveying the brand mindset through the values of commitment, adaptability and creativity.

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job Description

Support the Sales Team with daily coordination, follow‑ups, and client communication. Prepare proposals, contracts, and event orders with accuracy and a strong sense of ownership. Manage F&B reservations for groups, events, and special dining requests. Handle inquiries and leads with quick, warm, and professional responses. Make promotional calls to highlight offers, events, and dining experiences. Assist with administrative tasks including filing, scheduling, documentation, and internal communication. Maintain updated records across client databases, reports, and booking systems. Coordinate with F&B and Operations to ensure seamless event and dining execution. Support payroll preparation by compiling attendance summaries and basic inputs for Oasys. Balance multiple priorities with confidence — reservations, admin work, and sales support.

Qualifications

Experience in hospitality, F&B, sales coordination, or administrative support. Strong communication skills in English and a naturally service‑oriented approach. Excellent organization and attention to detail, especially when juggling multiple tasks. Confidence using MS Office; familiarity with PMS/CRM systems and Oasys payroll is a plus. A team‑focused mindset with the ability to collaborate across departments.

Additional Information

Our Commitment To Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS