Qatar Aviation Services — Doha, Qatar

Qatar Aviation Services is hiring a Turnaround Coordinator to coordinate safe, efficient, and on-time aircraft turnaround operations at Hamad International Airport.

Position Details

Employer: Qatar Aviation Services Job Title: Turnaround Coordinator Job Family: Cargo & Airport Operations Location: Doha, Qatar Application Deadline: August 31, 2026

Job Responsibilities

The selected candidate will coordinate all ground-handling activities during aircraft arrival, turnaround, and departure. The role involves acting as the main point of contact for operational teams and customer airlines. The Turnaround Coordinator will supervise the safe loading and offloading of baggage, cargo, ULDs, special loads, and dead load. The successful candidate will ensure that loading activities are completed according to the approved load plan and that any deviations are reported to the Load Controller. Responsibilities also include verifying ULD movement slips, cargo handover forms, unit summary reports, and loading instructions. The coordinator will check that aircraft holds, locks, nets, stanchions, and other cargo-compartment equipment are serviceable. The role requires ensuring that special loads are secured correctly using tie-downs, lashings, spreaders, and net sections. The selected applicant will coordinate headset operations and aircraft ground-movement communication. The coordinator will update TOBT and TSAT according to standard operating procedures and the Airport Collaborative Decision Making process. The role also includes recording turnaround timings accurately, identifying delay reasons, and assigning the correct delay codes. The employee must report ground damage, safety incidents, discrepancies, leakage, spillage, and procedural deviations. Additional duties include conducting safety and security spot checks, coordinating operational resources during emergencies, and supporting staff development through teamwork, delegation, mentoring, and coaching.

Eligibility Criteria

Applicants should have a minimum high school, vocational, diploma, or equivalent qualification. Candidates should have at least three years of relevant work experience. Previous experience as a Turnaround Coordinator, Airline Representative, Load Controller, or Person Responsible for Loading is preferred. Applicants should have experience interpreting load plans and Loading Instruction/Report Forms. The successful candidate must be able to obtain an Aircraft/Ramp Handling Certificate. The role also requires completion of the Turnaround Coordination course and mandatory assessments. Candidates must be able to obtain IATA Dangerous Goods Training Category 10 certification. Strong spoken and written English communication skills are required. Applicants should demonstrate excellent coordination, interpersonal, leadership, and problem-solving skills. The ability to work under pressure, manage multiple tasks, and respond to changing operational requirements is essential.

Preferred Experience

Load-control experience will be considered an advantage. Experience as a Person Responsible for Loading is preferred. Knowledge of the Loading Instruction Report Form would be beneficial. Previous team-leadership experience is desirable. Experience with headset operations would be an advantage. A valid Qatari driving licence may also be preferred.

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