The Outlet Manager plays an integral role on the Restaurant outlets team by overseeing and leading the day to day running of a specific outlet. This position also works closely with the Culinary team and F&B team members to provide a seamless experience for our guests. We are looking for a charismatic individual who has a love for engaging our discerning guests to identify their dining preferences as it pertains to culinary, wine, ambience etc., must have an extensive knowledge of wines, spirits, and trending international cuisines. Previous experience managing a restaurant outlet within a luxury hotel environment is ideal. Individuals must display creativity and flair and the ability to provide guidance to others, and be able to evidence good business acumen, excellent communication skills and a strong work ethic. Applicants are required to have 3-5 years of restaurant management experience within a high-end hotel restaurant. Or a proven track record in an upscale free-standing restaurant. Leadership experience is required. Charismatic & inspiring leadership and communication skills with an advance ability to convince, persuade & influence Nurturing, monitoring leader who can drive positive outcomes and command respect A well established character with strong presence and gravitas to lead a large team in a challenging market environment Fully responsible for all aspects of the Restaurant including (but not limited to) service, quality and financials. Maintain a high level of luxury attention to detail for food quality and presentation, to ensure exceptional guest experiences driven by imagination and local knowledge. To lead and train a multi-cultural team, by showing inspirational leadership and creating self-motivation. Coordinate the selection, training, development, and evaluation of employees and managers in the Restaurant through effective management and leadership to ensure that established cultural and core standards are met; long-range strategic planning for outlet operation. Control labor and operating expenses through effective planning, budgeting, purchasing decisions, policy making, and inventory control while focusing on creative cost control and revenue generation solutions to maximize profit in the restaurant. The ability to be visible in the operation, recognize and maintain relationships with regular guests as well as cultivate relationships with new patrons through effective marketing and personal relationships. Ensure the Food Safety and Hygiene Management System is maintained in order to support a safe, clean and friendly workplace environment at all times for colleagues and guests. Keep up to date with competitive restaurants by monitoring and analyzing menus, product and service and keep up to date with international and regional trends to maintain a competitive advantage. Create a high performance feedback culture at all levels within the restaurant that allows the team to contribute to the success of the business and be rewarded and recognized for their individual contribution. Demonstrate an extensive knowledge of products, operating procedures and service specifications. Fully competent in techniques and knowledge described in the outlet/departmental manual. Handle guest complaints within the required timeframe and inform the outlet/department (s) concerned on the result. Implement flexible schedules in order to accommodate the business needs, and accurate confirmation of timesheets. Communicate with employees and managers to ensure operational needs are met as well as attend regular operational meetings to ensure effective coordination and cooperation between departments. Outcome focused on guest experience and has a track record of delivering at a superior level. Experience in challenging market environment with creative and alternative business and revenue producing strategies Continuous engagement and follow up of product / service .,problem-solving

Desired Candidate Profile

• 3-5 years of restaurant management experience within a high-end hotel restaurant or a proven track record in an upscale free-standing restaurant.
• Leadership experience is required.
• Charismatic & inspiring leadership and communication skills with an advance ability to convince, persuade & influence.
• Nurturing, monitoring leader who can drive positive outcomes and command respect.
• A well established character with strong presence and gravitas to lead a large team in a challenging market environment.
• Excellent English language skills both written and verbal.
• College degree, preferably in Hospitality Management
• Strong Leadership Skills
• Excellent interpersonal and problem solving skills