Senior Food Safety & Hygiene Manager Department:Quality, Food Safety & Hygiene Reports To:Operations Director / General Manager Location:Qatar / GCC

Food Safety Management Develop, implement, and maintain Food Safety Management Systems (FSMS) based on HACCP principles. Ensure compliance with ISO 22000, HACCP, local municipality regulations, and client requirements. Lead food safety risk assessments and establish preventive control measures. Review and update food safety policies, procedures, and standard operating procedures (SOPs). Quality Assurance & Compliance Ensure all catering facilities maintain the highest standards of food safety, hygiene, and quality. Conduct regular internal audits and inspections of kitchens, warehouses, transportation, and accommodation facilities. Manage external audits conducted by clients, regulatory authorities, and certification bodies. Monitor corrective and preventive actions (CAPA) and ensure timely closure. Hygiene & Sanitation Management Establish and monitor cleaning and sanitation programs. Ensure proper pest control management and environmental hygiene standards. Monitor personal hygiene compliance of all food handlers. Verify effectiveness of cleaning chemicals, sanitation procedures, and hygiene practices. Team Leadership & Training Lead and mentor Food Safety Officers, Hygiene Supervisors, and Quality Inspectors. Develop and conduct food safety training programs for operational staff. Promote a positive food safety culture across all business units. Evaluate team performance and identify development opportunities. Incident Management Investigate food safety incidents, customer complaints, and non-conformities. Conduct root cause analysis and implement corrective actions. Prepare detailed incident reports and recommendations for management. Supplier & Vendor Management Evaluate and approve food suppliers and vendors. Conduct supplier audits and performance assessments. Ensure all incoming materials comply with food safety and quality standards. Documentation & Reporting Maintain all food safety records, certifications, audit reports, and compliance documentation. Prepare monthly food safety and hygiene performance reports. Present key findings and improvement initiatives to senior management. Continuous Improvement Identify opportunities to improve food safety systems and operational efficiency. Benchmark industry best practices and implement innovative food safety solutions. Support digitalization and automation initiatives related to quality and food safety monitoring. Qualifications Bachelor's Degree in Food Science, Food Technology, Microbiology, Public Health, Nutrition, or a related field. Master's Degree is an advantage. HACCP Certification (Mandatory). ISO 22000 Lead Auditor/Internal Auditor Certification preferred. NEBOSH, IOSH, or Food Safety Level 4 certifications are advantageous. Experience Minimum 10–15 years of experience in Food Safety, Hygiene, and Quality Assurance. Minimum 5 years in a senior managerial role within large-scale catering, hospitality, airline catering, industrial catering, healthcare catering, or food manufacturing. Experience managing food safety operations across multiple sites and large-volume catering facilities. Strong experience handling client audits, certification audits, and regulatory inspections. Skills & Competencies Expert knowledge of HACCP, ISO 22000, GMP, GHP, and food safety regulations. Strong leadership and people management skills. Excellent audit and inspection capabilities. Root Cause Analysis and CAPA management. Risk assessment and compliance management. Strong communication and presentation skills. Advanced report writing and documentation skills. Proficiency in Microsoft Office and food safety management software
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