Job Description

Roles & Responsibilities

Key Responsibilities: - Greet guests as they enter and exit the cruise ship with a warm and friendly demeanor - Assist guests with their luggage and belongings upon arrival and departure - Provide information and directions to guests regarding ship amenities and activities - Maintain a clean and organized lobby area at all times - Monitor and control guest access to the ship, ensuring only authorized individuals are allowed on board - Assist with the loading and unloading of supplies and equipment - Coordinate with other departments to ensure smooth guest arrivals and departures - Handle guest inquiries and complaints in a professional and timely manner - Follow all safety and security procedures to ensure the well-being of guests and crew members - Attend training sessions and meetings to stay updated on company policies and procedures

Desired Candidate Profile

• High school diploma or equivalent
• Previous experience in a customer service or hospitality role preferred
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Strong attention to detail and organizational skills
• Physically fit and able to lift heavy objects
• Fluent in English, additional languages are a plus
• Must be willing to work evenings, weekends, and holidays as needed