Job Description

Roles & Responsibilities

We invite you to join the world of luxury hospitality at Raffles & Fairmont Doha as our new Government & Immigration Relations Admin. As a Government & Immigration Relations Admin at Raffles Doha and Fairmont Doha, you will be responsible for ensuring efficient coordination and compliance with all government, immigration, and labor-related processes while delivering exceptional internal service to colleagues and stakeholders. Serving as a key liaison between the hotels and relevant government authorities, you will represent the professionalism, integrity, and service excellence of both Raffles and Fairmont through the accurate handling of documentation, permits, visas, and regulatory requirements. You will play an integral role in supporting seamless operations by managing government-related transactions, maintaining compliance records, coordinating employee documentation, and facilitating effective communication with external authorities. Through your attention to detail, proactive approach, and commitment to excellence, you will contribute to a smooth and compliant colleague experience across both hotels.

Key Responsibilities

• Manage and process all government, immigration, labor, and municipality-related transactions in a timely and accurate manner, ensuring full compliance with local laws and regulations.
• Coordinate visa applications, renewals, cancellations, residency permits, work permits, and other official documentation for colleagues across Raffles Doha and Fairmont Doha.
• Serve as the primary point of contact with government authorities, maintaining positive and professional relationships to facilitate efficient processing of administrative requirements.
• Monitor the validity of employee documents, licenses, permits, and official records, ensuring renewals are completed before expiration dates.
• Maintain accurate and confidential records of all government-related documentation, correspondence, and transactions in accordance with company policies and legal requirements.
• Support onboarding and offboarding processes by coordinating all required immigration and government procedures for new and departing colleagues.
• Stay informed of changes in labor laws, immigration regulations, and government procedures, providing guidance and updates to relevant departments as required.
• Prepare reports, track application statuses, and maintain documentation logs to support operational efficiency and compliance.
• Collaborate closely with People & Culture, Finance, and operational departments to ensure smooth administration of colleague-related government processes.

Desired Candidate Profile

What will you bring to this role?

• Previous experience in Government Relations, Immigration Services, Human Resources Administration, or a similar role within the hospitality industry or a large-scale organization.
• Strong knowledge of Qatar labor laws, immigration procedures, visa regulations, and government administration processes.
• Proven ability to manage multiple priorities while maintaining a high level of accuracy, confidentiality, and attention to detail.
• Excellent organizational, administrative, and time-management skills, with the ability to meet deadlines in a fast-paced environment.
• Strong communication and interpersonal skills, with the ability to build effective relationships with government authorities, colleagues, and stakeholders.
• Proficiency in Microsoft Office applications and experience with HRIS or government-related online portals is an advantage.
• Ability to handle sensitive information with discretion and professionalism.
• Fluency in English is required; Arabic language skills are highly desirable.
• A proactive, service-oriented approach with a commitment to operational excellence and continuous improvement.
• Ability to work independently while contributing effectively as part of a collaborative team environment that supports the exceptional standards of Raffles Doha and Fairmont Doha.
• Embrace the Raffles & Fairmont brand promise and luxury in your role and in all your interactions.
• Foster an inclusive environment where every individual feels valued and respected Create an environment where colleagues are empowered, supported and recognized