Position: General Manager

Location: Doha

Competitive salary package

About us:

Chotto Matte is a globally recognized Japanese-Peruvian fusion restaurant group with locations in London, Miami, San Francisco, Toronto, and now Doha. Our venues are immersive spaces where vibrant cuisine meets energetic beats, offering guests a unique and engaging dining experience.

Job Description:

As the General Manager for our Doha location, you will be responsible for the day-to-day management of the venue, ensuring smooth operations, exceptional service, and a high-quality guest experience. You will play a crucial role in driving the venue’s success, overseeing everything from staff management and financial performance, all while aligning with Chotto Matte’s global standards. This senior role requires a dynamic leader with a passion for hospitality, operational excellence, and team development.

Key Responsibilities:

• Oversee all operational aspects of the venue, including staff management, budgeting, and financial performance.
• Collaborate with department heads to create and implement training programs, ensuring the team is well-prepared to deliver top-tier service.
• Lead regular meetings with key stakeholders, including the CM Operations Director and St Regis management, to ensure clear communication and efficient workflow.
• Manage marketing activations in partnership with the CM Marketing and St Regis teams to drive brand awareness and footfall.
• Monitor and review the venue's monthly P&L, addressing any issues and developing strategies for continued success.
• Ensure the venue is adequately staffed and that resources are managed efficiently to meet business demands.
• Support recruitment efforts by interviewing potential candidates and assisting with the onboarding of new team members.
• Uphold Chotto Matte’s high standards of food and beverage quality, ensuring the venue consistently delivers an outstanding dining experience.

Requirements:

• Minimum of 5 years of experience in luxury or high-end hospitality management.
• Proven ability to manage annual revenues of £2-4 million or local currency equivalent.
• Strong expertise in budgeting, financial analysis (P&L), and labor cost management.
• Excellent communication skills, both written and verbal, with fluency in English.
• Knowledge of hospitality trends and experience in a large-scale (150+ cover) venue.
• Hands-on experience in team management, with a focus on training, development, and leadership.
• Strong problem-solving abilities, with a proactive and adaptable approach to handling challenges.
• A passion for hospitality, brand loyalty, and creating exceptional guest experiences.