Job Summary

To ensure the cleanliness of the bar area and tools at all times, prepare morning mise-en-place and provide support to the bar team during service hours if required.

Job Responsibilities 1

COMMUNICATION

To attend bi-daily team briefing actively.

To efficiently communicate and report to relevant supervisors and co-workers in a transparent way.

GUEST RELATIONS

To recognize guests preferences and anticipate them.

 To handle all guests complaints in a friendly and effective way, if escalated, to report to upper management.

OPERATIONS

Always act and perform accordingly to LPM standards.

To have a good knowledge of the menu, wine list, digestive, and bar list of LPM.

To successfully complete your training on the online training platform (Flow), and use it on a regular basis (where applicable).

To provide support and help to the bartender team wherever needed

To participate in the operations during service hours, making mocktails, and coffee and ensuring a proper bar set-up.

To always ensure an excellent guest experience.

To successfully follow daily duties and role responsibilities.

To respond quickly and positively to changes within your job role, showing flexibility

Job Responsibilities 2

LPM Duties/Values

To treat all your colleagues and guests as you will treat your family and friends

Greet all your colleagues when you arrive before starting your duties

Always be punctual, wear the correct uniform respecting the grooming standards

Be smiley, friendly and respectful with all our guests and your colleagues

Always ensure to provide the full LPM experience to all our guests

Seize every opportunity to explain the LPM concept and signatures dishes/drinks to new guests

Seize every opportunity to develop your own skills/knowledge and share it with others

Create a positive and open-minded environment for all

Support and help your colleagues, and always work as a team

Stay honest, and authentic, and always seek to go the extra mile

Embrace and respect all cultural differences

Skills

Job Knowledge & Skills

Essential

 Interpersonal skills

 English – excellent oral and written

 Attention to detail, speed, and accuracy

 Working attitude

Desirable

 Additional foreign language skills

Conditions Of Work:

Works On Various Shifts In The Restaurant: Operational Working Condition

Flexibility In Working Hours And Restaurant Location

Job Experience

Essential

Minimum 1 year in F&B (sommelier, bar, food industry)

Desirable

Additional experience in hotels

Additional experience as a barista

Additional experience in high-end bar and restaurant

Basic spirit and classic cocktail knowledge

Competencies

Accountability

Collaboration

Leadership

Quality

Resilience

Education

Bachelor's Degree in Hospitality or Hotel Management

Certificate in Food and Beverage related course