Job Summary

Responsible for providing specialty coffee and other drinks as well as other bakery items to guests. He/She ensures day-to-day service to guests with excellent customer service skills and maintain high standards of health and hygiene, ensuring all products are in date and the quality of the products used are up to the prescribed standards.

Job Responsibilities 1

Principal Accountabilities

• Prepares and services beverages for servers and guests in a speedy, efficient, friendly, and professional manner
• Manages the coffee and barista equipment
• Creates excellent and consistent espresso and to steam and foam milk with speed and efficiency whilst maintaining a clean and organised work station

Skills

Job Knowledge & Skills

• Basic food preparation and service

• Knowledge of various drink recipes and beverage service standards.

• Experience making coffee and espresso drinks

• Familiarity with food/beverage and labor cost controls

•

• ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.

Job Experience

Total   2 year(s) On Job     1 year(s) GCC    1 year(s)

Competencies

Collaboration

Accountability

Resilience

Quality

Leadership

Inventory Management L1

Food Safety and Sanitation L1

Product and Service Knowledge L1

Wine and Beverages L1

Adminstrative Services L1

Education

High School Diploma

Diploma in Food and Beverage related course