Job Description:

• Should be able to troubleshoot and diagnose equipment problems in a service support role. That includes testing, troubleshooting of system components and functions and field verification of connections, labels, installation and work quality.
• To understand advanced system drawings, specifications and technical manuals. They will be able to create shop drawings and submittals for new project kick-off.
•  To understand advanced system requirements, Tender requirements and prepare the necessary BOQ / Solution for the requirement and draw the scope of work
• The AV Field Engineer must understand Control System and / or DSP programming and commissioning including basic programming and setup to configure system components such as DSP, mixers, wireless mics, video & lighting systems.
• To provide reports on daily basis and project basis  as per the requirement of the company
• To attend pre sales meeting , presentation , demo  and prepare necessary documentation
• To do basic programming and configuring of AV equipment such as DSP (Biamp/QSC/BSS/ClearOne)
• To do basic programming and configuring of Crestron/Extron/AMX, matrix mixers and switchers, VTC (Cisco/Polycom)
• To do various Integrations with 3rd party applications and AV devices, Equipment’s and applications, with necessary support from 3rd party vendor
• To do testing and commission, end user training on AV systems.
• To be able to  provide work around solutions in SOS  situations
• To configure IP addressable devices and have a basic understanding of data networking
• Work will include work both “in house” and in the field when required
• Work Will Involve Checking and troubleshooting ,Hardware , Cables  , supporting devices , network etc
• To assume ownership of project installation giving next level support to the other Engineer / Technician, as well as supporting field staff and project manager.
• To assist with maintaining and completing project sang-list for project close outs.
• To oversee the technical aspects of projects and IT coordination.
• To do pre quality-check the projects, test all equipment and functionality and confirm if the devices are working fine and ready for project installation, do regular firmware/ application updates
• To assist sales staff as needed with product and system demonstrations.
• To assist PM with change order designs and estimates.
• To  be ready handle other responsibilities as assigned as per the company requirements
• To Train the in house team on regular basis ,  perform  proper knowledge transfer
•  To Prepare necessary configuration  and Handover document in coordination with  PM