Company Description Established in 2017 as a subsidiary of Barzan Holdings, ATAAD is a leading manufacturer and supplier of military equipment, formal uniforms, and safety solutions in Qatar and the region. The company supports the defence and security sectors through high-quality, client-focused products and integrated solutions, with a strong commitment to quality, reliability, and operational excellence.
Role Description The Front Desk Receptionist is a full-time, on-site role based in Doha, Qatar. This position is responsible for greeting visitors, managing incoming calls, and directing inquiries to the appropriate team members while maintaining a professional and welcoming reception area. The Front Desk Receptionist manages visitors, calls, appointments, mail, and basic administrative tasks while maintaining a professional reception area. The role also supports inventory tracking and updates supplier information/entries in SAP. Close coordination with internal departments ensures smooth office operations, accurate records, and timely communication.
Key Responsibilities Greet and welcome visitors in a professional and courteous manner. Answer, screen, and route incoming phone calls to the appropriate departments or staff. Maintain the reception area in a clean, tidy, and presentable condition. Receive, sort, and distribute incoming mail, deliveries, and courier packages. Schedule and manage appointments, meeting room bookings, and visitor logs. Issue visitor badges and ensure proper registration in the visitor logbook. Provide general information about the organization and respond to inquiries. Assist in basic clerical tasks such as data entry, document filing, and photocopying. Coordinate with security or facilities teams to handle guest access and logistics. Maintain office supplies inventory at the front desk and reorder as needed. Support the administration team in handling documentation, reports, or minor tasks. Report maintenance or technical issues affecting front desk operations. Support event planning and logistics for office activities. Follow office policies and procedures to ensure compliance and security. Participate in performance evaluations, including appraisals, KPI assessments, and development planning with team members within the department. Perform other related duties as assigned to support departmental and organizational objectives.
Qualifications Strong receptionist and front desk skills, including experience with Receptionist Duties and managing visitor flow. Sound Phone Etiquette and Communication skills to handle calls and inquiries professionally. Proficient Clerical Skills, including basic computer literacy, data entry, and document handling. Customer Service skills focused on providing a courteous, helpful, and solution-oriented experience to visitors and colleagues. Ability to communicate clearly in English; Arabic language skills are an advantage. Previous experience in an office or corporate reception environment preferred. Strong organizational skills, attention to detail, and reliability in managing multiple tasks. High level of professionalism, discretion, and respect for confidentiality.
Education: High school diploma or diploma in office administration or related field.
Experience: 1–3 years of experience in a receptionist or front desk role preferred.