Job Location (Short): Khobar City, Saudi Arabia

Workplace Type: Remote

Req Id: 1717

Responsibilities

Octave is seeking a results-driven Senior Account Manager to oversee and grow strategic client relationships within our Enterprise Asset Management (EAM) division. This role requires deep knowledge of asset management solutions (e.g., EAM, IBM Maximo, SAP EAM ), strong client relationship management skills, and a consultative sales approach. The ideal candidate will collaborate closely with internal delivery teams and client stakeholders to ensure value realization and business growth.

Key Responsibilities

Responsible for EAM/APM business growth in KSA and Bahrain. Act as the primary point of contact for New/Existing clients. Develop a deep understanding of client business objectives and align EAM strategies to support those goals. Drive customer satisfaction through proactive account planning, relationship building, and continuous improvement initiatives. Identify upselling and cross-selling opportunities within existing accounts. Monitor and report on account performance, customer health, and revenue forecasts.

Serve as a trusted advisor to clients on industry best practices in asset lifecycle management, maintenance strategies, and compliance.

Education / Qualifications

Bachelor’s degree in engineering, Information Technology, or related field.10+ years of experience in account management, with at least 5 years in EAM/APM or related enterprise software. Knowledge of EAM platforms such as Hexagon EAM, IBM Maximo, SAP EAM, or similar products. Proven success in new accounts and achieving revenue targets. Strong presentation, negotiation, and stakeholder management skills. Ability to travel as required.

Preferred Skills

Industry knowledge in sectors such as Utilities, Manufacturing, Transportation, and Oil & Gas, Facilities Management, Public Sector, Mining & Metals, Pharmaceuticals & Life Sciences. Understanding of IoT, predictive maintenance, and digital transformation trends. Experience with contract management and renewals in a Saa S or license-based model.

About Octave

Octave provides mission-critical software that empowers organizations to make informed decisions across every stage of the asset lifecycle — Design, Build, Operate and Protect — where performance, safety, and reliability are non-negotiable and failure is not an option.

Turning complex operational data into actionable intelligence, Octave connects expertise, real-world conditions and enterprise-scale insight to improve performance, resilience and incident response where it matters most.

Octave has approximately 7,200 employees in 45 countries. Learn more at octave.com and follow us on Linked In.

Why work for Octave?

All in. Always forward. That's the way we do things around here. We put trust in our people because we believe it's the best way to unleash potential, bring ideas to life, and keep moving ahead. And it's why we're committed to creating an environment that's truly supportive, providing you with the resources you need to support your ambitions, no matter who you are or where you are in the world.

Everyone is welcome

At Octave, we believe that diverse and inclusive teams are critical to the success of our people and our business. Here, everyone is welcome. As an inclusive workplace, we don't discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all.

Respect is the cornerstone of how we operate, so speak up and be yourself. You're valued here.