Assist the Operations Manager / Site Manager in the full operational implementation & compliance of company standards and policies. Ensure at all times client satisfaction and HSE compliance with group standards. Support site administration, including maintaining accurate office records, staff documentation, and inventory reports. Ensure with our Clients’ representatives and Operations Supervisor that we:Maximize client satisfaction Manage efficiently our human resources (productivity and quality) Meet cost targets and HSE standards Initiate required training Respect assigned cost and sales targets. Ensure proper stock and cashbook management. Submit all necessary reports on time. Ensure respect of the service level agreement with our clients is met. Ensure proper menu planning and work schedules are implemented. Ensure staff are efficiently supervised to guarantee all HSE rules and procedures are followed, and hazards/near-misses/accidents are properly reported. Be proficient in client communication and reporting to his/her manager. MUST be fluent in Arabic (Ability to READ and WRITE in Arabic is required). Minimum 5 years of proven experience in Hospitality Management with exposure to catering operations and team management. Management with exposure to catering operations and team management. Good knowledge of Catering business procedures & HSE standards.